Wewe ni Customer?
Today, during Limb Loss Awareness Month, I took a matatu from my place to Charter Hall, where we were all supposed to meet for the awareness walk. It started like any other Nairobi morning loud, energetic, and full of movement. The matatu ride itself set the tone, music blasting, people half-awake but already pulled into the rhythm of the day. By the time I got there, the atmosphere was already alive. The DJ had taken control of the mood, playing hit after hit, making sure no one had a chance to feel bored while we waited for the walk to begin. People were dancing, laughing, recording videos...it felt less like a formal event and more like a celebration. The MC carried the energy even further. He was sharp, funny, and completely in control of the crowd. Every time he spoke, people listened. Every time he joked, people responded. You could tell he understood exactly how to keep people engaged. Then came the speeches. Different speakers took the stage, each sharing something meaning...